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EXISTING CUSTOMERS

Please choose from one of the following options. If you have any questions, please see our Insurance FAQs section, where many of the most common questions are answered.

Since our phone lines are particularly busy in the spring and summer due to the high volume of calls we receive, we recommend that you check whether your question is answered in our Insurance FAQs section before calling us. If you need to talk to someone, you can find your department's number in the contact information section.

Claims

What to do if you need to claim, including insurer contact details.

Make a Change

Update your details, add drivers or change your vehicle.

Make a Payment

Securely pay for a new policy, renewal, instalment or additional premium.

Breakdown Information

Flux Rescue information and telephone numbers, in case you need to call.

Frequently Asked Questions

If you have an insurance-related question you may find the answer here.

Cancel Your Policy

What to do if you need to cancel your policy.


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